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AN ALTERNATIVE TO HIRING

Unlimited design.
Without the hire.

I design software people find easy to use. A senior designer on a flat monthly subscription, without the salary, the recruitment risk or the long-term commitment.

Pause or cancel anytime • 100% IP ownership from day one

Not ready for a monthly subscription?
Start with a 5-day Workflow Audit.

Choose the focus on a call: the whole workflow, design and styling, how well it fits the way people think about the task, best practice, or a basic accessibility check. You get written findings and recommended next steps, with a fixed scope and timeline and no ongoing commitment.

From £2,000, fixed price once scoped. If you subscribe within 30 days, the fee comes off your first month.

Book a call to scope the audit

One queue. Always moving.

No meetings, no hiring, no overhead. Just senior product design delivered on a timeline that matches the real complexity of the work.

  1. Subscribe

    Pick a plan and add as many requests as you like to your dedicated queue. One flat monthly fee, no extras, no surprise invoices.

  2. Request

    Add as many design tasks as you need to your dedicated queue. I work through them one at a time, no meetings needed. You get a reply within two working days and a progress update every two to three.

  3. Receive

    Get finished design files your developers can build from. Review them, ask for changes, and move straight to build, with 100% of the IP owned by you from day one.

    Always moving, no meetings needed

Where I’ve done this work

Data Interchange logo
Duvetflip logo
Thomas Cook Money logo
Equity House logo
Epicor logo
Mentor Hero logo
Unipart Digital logo
Founding rate, held for 12 months

Choose your track

One flat monthly rate based on how many requests move at once, not per task, not per hour. Founding rates are open to the first 3 to 5 clients and held for 12 months, then the standard rate applies.

Start here

Sprint / Project

Audit from £2,000

A 5-day Workflow Audit from £2,000, fixed price once scoped, or a larger project such as a 4-week Module Redesign, quoted per engagement. If you subscribe within 30 days, the audit fee comes off your first month. Best if you're not ready to subscribe yet.

Prices are in GBP. designforward is not currently VAT registered, so no VAT is added.

The employee problem, solved

Hiring a designer is a bet, a fixed monthly cost, a recruitment process, and a long, awkward exit if it doesn't work out. Here's what you get instead.

Fixed cost, variable workload

Unlimited requests per month

A salary is owed whether there's 2 days of work or 20. Here you send as much as you like for one flat monthly fee.

Expensive to get wrong

Start immediately

No recruitment fees, no onboarding runway, no months spent unwinding a bad hire. Work starts the day you do.

Can't flex with demand

Scale up or down as needed

Idle in quiet months, a bottleneck in busy ones, a headcount can't flex. Your subscription can.

Locked in once you commit

Cancel anytime, no notice period

No HR process, no awkward exit. Pause or cancel whenever your priorities change, effective at the end of your billing period.

Paying before you know it works

7 days to change your mind

If it isn't right in the first 7 days and no work has been delivered, your first payment is refunded in full. After that, you can leave at the end of any billing period.

EMPLOYEE OUTPUT IS YOURS, BUT SO IS THE RISK

100% IP ownership from day one

Every design, file, licence, trademark and copyright belongs to you. I carry the risk, you keep the work.

One senior designer. Not a rotating team.

designforward is run by Richard Marseglia, a senior product designer with 8+ years’ experience making complicated business software easy to use. You’re not getting a junior generalist or a rotating team, you’re getting that experience on tap.

Selected work

Two projects from my work on operational software.

Unipart Digital · Warehouse software

Modernising a legacy warehouse management system

The problem

The platform had become fragmented, which made high-volume warehouse tasks slower and more error-prone. Much of that came from what the screen asked of people at their busiest moments.

What I did

I shadowed 15 pickers and packers across three shifts, interviewed six supervisors and walked through eight core workflows on handheld devices. I improved navigation and feedback in steps, so nothing needed heavy retraining, and built a reusable component library.

The result

The reusable component library I built now cuts the time to design and prototype a new workflow by about 50%. On the warehouse floor, supervisors reported fewer mis-picks and quicker task completion. That was informal feedback rather than a measured result.

My role: Sole product designer, six months.

Read the full case study (opens in a new tab)
Epicor · Integration platform

Making integration setup and error handling consistent

The problem

Setting up and monitoring connectors worked differently across seven integration types. Most support escalations came from users being unable to tell whether a failure was their fault or the system's.

What I did

I ran six weeks of discovery, interviewing 12 support engineers and 8 account managers and reviewing four months of support tickets. I created one standard pattern for setup, monitoring and errors, a guided connector panel with a visual flow builder, and clearer error messages that separate system failures from input mistakes.

The result

Support teams reported fewer escalations over unclear errors, and the pattern has been reused for several new connector types.

My role: Sole senior product designer, nine months, plus ongoing maintenance.

Read the full case study (opens in a new tab)

What people I've worked with say

Feedback from colleagues and product leaders across eight-plus years of enterprise work.

Anchors his interface designs in the user’s mental model, ensuring the end product is as intuitive as it is beautiful.
Sam DeardenSTRATEGIC PRODUCT LEADER, EPICOR
His ability to connect research, systems thinking, and practical execution made him the go-to for complex product decisions, driving a real impact on how our products evolved.
Adrian GardenerHEAD OF UDES, UNIPART DIGITAL
Technically excellent and a great guy to work with. Would recommend him in an instant.
Lee MasonDIGITAL ARTIST
Singlehandedly rebooted the whole UX strategy for the product. This completely transformed the whole UI of our product, resulting in a consistent and user-centric design for our customers.
Katherine Le LereSENIOR SOFTWARE TEST ENGINEER, DATA INTERCHANGE

Not sure where your product stands?

Take the three minute quiz and get a score, a breakdown and one thing to try this month.

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Common questions

What is product design, and what do I get?

Product design is working out how software should work and how it should look, so people can get things done without having to think about it. In practice you get the screens, the step-by-step flows between them, and clickable prototypes you can test before anything is built, ready for your developers.

What is designforward?

designforward is a trading name of Design Forward Studios Limited, a UK product design subscription run by Richard Marseglia, a senior product designer with 8+ years' experience. You add requests to a queue and get back production-ready design files, with no long-term contract and full IP ownership.

Who am I contracting with?

You contract with Design Forward Studios Limited, which trades as designforward. It is registered in England and Wales, company number 17558974, with its registered office at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ. That address only handles our post, so please email hello@designforward.io for anything time-sensitive.

How much does it cost?

One flat monthly rate, based on how many requests move at once, not per task and not per hour. Single Track is £3,000 a month for one request in progress at a time. Double Track is £5,500 a month for two requests moving in parallel. These are founding rates, open to the first 3 to 5 clients and held for 12 months. After that, the standard rates apply: £4,500 a month for Single Track and £8,000 a month for Double Track, confirmed in writing at least 30 days before they start. Sprint / Project is a scoped, fixed-length engagement with no subscription: a 5-day Workflow Audit starts from £2,000 as a fixed price once scoped, and larger projects are quoted per engagement. Prices are in GBP and exclude VAT. designforward is not currently VAT registered, so no VAT is added at the moment. If that changes, VAT will be added at the applicable rate from the date of registration, with at least 30 days' notice.

How do I get started?

Book a 30-minute call. If it's a fit, work starts the day you subscribe, with no recruitment, no onboarding runway and no long-term contract.

What does designforward design?

Anything a senior UX or product designer would normally do: UX flows (the step-by-step path someone takes through the software), UI (how each screen looks), prototypes (clickable mock-ups you can test before anything is built), design systems (a shared set of buttons, colours and patterns so everything looks consistent) and user research (talking to the people who use the software). You add requests to your queue and I work through them one at a time.

Who is designforward for?

Any product team, of any size. Whether you have no designer yet or an in-house team that needs extra capacity, you add requests to a queue and get production-ready design files back.

How long does a request take?

It depends on the complexity of the work. As a rough guide, UX flows, UI screens and low-fidelity prototypes take 3-5 days. High-fidelity or AI-assisted prototypes and smaller research pieces take 1-4 weeks. Greenfield design systems and in-depth research take 1-3 months. Larger pieces are broken into stages so work keeps landing along the way. I reply to every new request within two working days with a delivery estimate, agreed before work starts. While a request is in progress, you'll get a progress update every two to three working days.

How do I pay?

You pay by card through Stripe when you subscribe. You're billed monthly in advance, and you get a receipt for each payment. After your first payment you can switch to Direct Debit if you prefer. Prices are in GBP and exclude VAT. designforward is not currently VAT registered, so no VAT is added at the moment. If that changes, VAT will be added at the applicable rate from the date of registration, with at least 30 days' notice. A Workflow Audit is paid as set out in your quote.

What is a Sprint / Project, and is it a good place to start?

It's a fixed-scope engagement with no subscription. The usual starting point is a 5-day Workflow Audit, from £2,000 as a fixed price once I've scoped it with you. We agree the focus on a call, for example the whole workflow, design and styling, how well it fits the way people think about the task, best practice or a basic accessibility check. You get written findings and recommended next steps. If you subscribe within 30 days, the audit fee comes off your first month. Larger pieces, like a 4-week Module Redesign, are quoted per engagement.

How do I send requests?

Through a Trello board that I set up for you when you subscribe, one board per client. Add each request as a card with a written brief, a link, a Figma file or a short screen recording, and I work through them in order. You can add as many as you like and reorder them at any time. Design feedback happens as comments in Figma.

How does onboarding work?

After the call, you subscribe and I set up your Trello board and invite you to it. Send your first request along with any existing files, brand guidelines or design system, and work starts straight away.

Are revisions included?

Yes. Every request includes reasonable revisions until the work meets the brief you gave me. If the brief changes substantially once work has started, I treat it as a new request and update the timing.

Can I pause or cancel?

Yes, at any time, with no notice period and no cancellation fee. Pausing stops the subscription at the end of your current billing period and keeps any unused time, so you can pick up where you left off. Cancelling ends the subscription at the end of your current billing period.

What happens if you're ill or away?

designforward is run by one person, so I plan for it. For planned time away, I give at least a month's notice, and the reply-time promise is paused while I'm away. If an absence runs beyond about two weeks, for example through illness, you aren't charged for the time beyond that. Your queue keeps its order and nothing is lost.

Can you work with our existing design system?

Yes. I can pick up and extend what you already have, or build one from scratch. A greenfield system takes longer than adopting an existing one.

Do you do user research?

Yes. Research is part of the service, and how long it takes depends on the effort involved, from a quick round of interviews to a deeper study.

What kind of prototypes do you build?

Low-fidelity, high-fidelity, or AI-assisted rapid prototypes, depending on what you need to test or show.

What's not included?

designforward focuses on product design, so branding, marketing graphics, video and production code are not part of the service. If you're not sure whether something fits, ask on the call.

Who owns the work?

You do. Every design, file, licence, trademark and copyright is yours from day one.

How do you handle my confidential material and AI tools?

Your briefs and files stay confidential and are used only to deliver your work. Where I use AI tools, for example for rapid prototypes, I use paid plans with settings that stop your material being used to train AI models. If your company or an NDA restricts AI tools, tell me before work starts. I'll prototype by hand or use tools you approve, and I'm happy to sign an NDA first.

Ready to skip the hiring headache?

30 minutes, no obligation • 100% IP ownership from day one